Assuming the role of General Manager in 2024 following a promotion from Director of Leisure, Nic leads the team with enthusiasm and a forward-thinking approach, achieving outstanding results. His deep understanding of the key sectors of meeting and events, tailor made travel and cruise make him the perfect fit for this role. A native of Singapore, Nic oversees daily operations, focusing on advancing initiatives to increase business opportunities along the supply chain. His career began in 2000 when he joined a Japanese inbound tour operator before progressing to management roles across various sectors of the industry.
Born and raised in Singapore, Carolina is a seasoned professional with over 20 years of tourism experience spanning outbound and inbound travel, with expertise in leisure, meetings, events, and cruises. A former state-registered nurse, she transitioned to tourism, excelling in operations and Service Excellence training. With five years in cruise operations, she has expertly managed pre- and post-cruise programs, embarkation and disembarkation, and shore excursions, ensuring seamless experiences for travelers.